Spoks vs Shopify Messaging
Outgrowing Shopify Messaging? Meet Spoks.
Shopify Messaging is great for getting started, but when you need advanced automations, real segmentation, and detailed revenue tracking, it's time for a dedicated platform. Spoks gives you everything you need for just $35/month.
| ShopifyShopify Messaging | ||
|---|---|---|
Pricing | ||
| Unlimited Contacts | ||
| Flat Monthly Pricing | $35/month — always | Free for 10K emails, then $1/1,000 emails |
| Unlimited Emails | × | |
| SMS Included | Pay-as-you-go credits | Usage-based, charged per message |
Essentials | ||
| SMS | ||
| Editor | Modern Block editor | Basic drag-and-drop |
| Templates | Basic templates | |
| Mobile App | Full native app | Shopify admin only |
| Advanced Segmentation | Basic segmentation | |
Automation Flows | ||
| Welcome Flow | Basic automation | |
| Abandoned Cart Flow | ||
| Win Back Flow | Basic automation | |
| Thank You Flow | Basic automation | |
| Browse Abandonment | ||
| • Site Abandonment | × | |
| • Viewed Product | × | |
| • Added to Cart | × | |
| Sunset Flow | × | |
| Birthday Flow | Soon | × |
| Back in Stock Flow | Soon* | × |
Analytics | ||
| Performance Tracking | Basic metrics | |
| Revenue Attribution | Detailed per-campaign & per-flow | Basic conversion tracking |
Content Creation | ||
| Media Library | ||
| Reusable Components | × | |
| Surveys and polls | × | |
| Video | × | |
| Products | ||
| Web Feed/Archive | × | |
| AI Post Review | × | |
| AI Subject Lines | Basic AI suggestions | |
| Express Checkout in Emails | × | |
Optimization | ||
| A/B Testing | Soon | Limited |
| Smart Sending | × | |
Ad Audiences Sync | ||
| Meta Ads Integration | Via Shopify | |
| Google Ads Integration | Via Shopify | |
* Coming soon — in the meantime, our team can help you set up workarounds. Just reach out in the app.
What Spoks gives you that Shopify Messaging doesn't
Advanced automation flows
Multi-step flows for welcome, abandoned cart, browse abandonment, win-back, sunset, and more. Shopify Messaging only offers basic automations.
Real revenue attribution
See exactly how much revenue each campaign and flow generates. Shopify Messaging shows basic open rates — Spoks shows you the money.
Dedicated mobile app
Create, edit, and publish campaigns from a full native app. Not just a view inside the Shopify admin.
Simpler SMS pricing
Both platforms include SMS, but Spoks uses straightforward pay-as-you-go credits. No confusing per-message billing tiers.
Common questions about upgrading
When should I switch from Shopify Messaging to Spoks?
When you need more than basic automations. If you want advanced flows (browse abandonment, win-back, sunset), real segmentation, and detailed revenue tracking — Spoks is the natural next step.
Is Spoks more expensive than Shopify Messaging?
Shopify Messaging is free up to 10,000 emails, but costs add up at $1 per 1,000 emails after that. A store sending 50,000 emails/month pays $40 just for email — without SMS, advanced flows, or segmentation. Spoks gives you everything for a flat $35/month.
Will my contacts transfer automatically?
Yes! When you connect your Shopify store, Spoks automatically syncs all your customer data. No manual exports or imports needed.
Can I still use Shopify Messaging alongside Spoks?
Technically yes, but we recommend switching fully to avoid confusing your customers with emails from two different systems. Spoks handles everything Shopify Messaging does and much more.
When should you stay with Shopify Messaging?
Honestly? You should give Spoks a try.
If you like the simplicity of Shopify Messaging, you'll love Spoks. It's just as easy to use, but gives you the advanced tools growing stores actually need — browse abandonment triggers, multi-step automation flows, a powerful visual flow builder, and real revenue attribution. Plus, every post you publish in Spoks automatically generates a shareable link you can use on social media, turning your email content into an extra marketing channel. For $35/month, it's a straightforward upgrade.